Braden Business Systems Earns Prestigious Konica Minolta Pro-Tech Service Award for 17th Consecutive Year
Braden Business Systems, a trusted leader in office technology solutions, is proud to once again be recognized as a Konica Minolta Pro-Tech Service Center, marking its 17th consecutive year earning this distinguished designation. This milestone reflects the company’s long-standing dedication to exceptional service delivery, deep technical knowledge, and an unwavering focus on customer satisfaction. Receiving this honor year after year for nearly two decades is both a privilege and a testament to the consistency of Braden’s service standards.
Presented by Konica Minolta Business Solutions U.S.A., Inc., the Pro-Tech Service Award represents the highest standard of performance among authorized technology dealers nationwide. The designation is awarded only to organizations that successfully complete a rigorous evaluation across five key areas: technical proficiency, inventory management, dispatch and service operations, leadership effectiveness, and overall customer satisfaction.
“This milestone is a huge testament to the work our service team does every single day,” exclaims Braden Business Systems CEO, Erik Braden. “Seventeen years in a row reflects a sustained commitment to excellence and reinforces our reputation as a best-in-class partner to our clients.”
What It Really Takes to Be Pro-Tech
To qualify for this elite certification, Braden’s service department undergoes continuous training, accepts random third-party audits, and delivers superior service performance benchmarks. The team is relentless with chasing opportunities that offer them growth in skills, efficiency, and networking. Customers benefit from:
- Service response times significantly faster than the industry average
- Preventive maintenance programs that maximize uptime
- Highly trained technical specialists familiar with Konica Minolta systems
- Immediate parts access through optimized inventory systems
- Consistently professional, customer-first service operations
The Konica Minolta Edge
Konica Minolta launched the Pro-Tech program as the first of its kind in the industry. Even today, it remains the gold standard for dealers who go above and beyond, ensuring each client receives not just products, but reliable, ongoing support. Konica Minolta is the standard that tech businesses and Braden Business Systems hold themselves to.
For more information about Braden Business Systems, visit bradenonline.com.